Accessibility Statement – Phoenix Coating

At Phoenix Coating, we believe everyone deserves equal access to the information and services we provide. That’s why we are committed to making our website accessible to all people, regardless of disability, age, technology, or circumstance. Our mission is not only to transform homes, but also to build an inclusive digital environment where every visitor feels welcome, respected, and empowered.

Our Commitment

·        Inclusive design: We develop and maintain our website following web accessibility principles to ensure it is usable by people with visual, auditory, motor, cognitive, and other disabilities.

·        Compliance with standards: We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the international standard for accessible websites.

·        Compatibility with assistive technologies: Our site works with screen readers, keyboard navigation, text resizing, and other tools that support digital access.

·        Ongoing evaluation: We conduct regular reviews and user testing to identify and remove accessibility barriers.

What We’re Doing to Improve

·        Image optimization: All images include descriptive alternative text (alt text) for users with visual impairments.

·        Clear structure: We use proper headings, lists, and semantic markup to support screen reader navigation.

·        Color contrast: We ensure sufficient contrast between text and background for users with low vision or color blindness.

·        Keyboard navigation: The site is fully navigable without a mouse, ideal for users with limited mobility.

·        Clear and simple language: We use straightforward, accessible language to support comprehension, especially for users with cognitive disabilities or non-native speakers.

An Evolving Commitment

We know accessibility is not a destination, but an ongoing journey. At Phoenix Coating, we are committed to listening, learning, and improving. If you encounter any barriers while accessing our website, we invite you to contact us. Your feedback is essential to help us grow and do better.

Accessibility Contact

If you have difficulty accessing any part of our website or need an alternative version of any content (e.g., accessible document formats), please contact us:

Email: tiviadmin@phoenixcoating.com

Phone: 865-335-1415

We will respond to your request within 3 business days and work with you to provide the information in the most accessible way possible.

At Phoenix Coating, inclusion is not an option—it’s a value. We are proud to build a digital space that reflects the respect, empathy, and quality we bring to every home we transform.

Last updated: August 31, 2025