Privacy policy.

At Phoenix Coating, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect the information you provide through our website, contact forms, estimates, inquiries, and any other digital channels associated with our business.

Information We Collect

·        Contact information: name, address, phone number, email address, when you contact us for a quote, service, or inquiry.

·        Property information: type of service requested, project details, photos or videos you may share for assessment (if applicable).

·        Browsing data: IP address, browser type, pages visited, visit duration, and other analytics collected automatically through tools like cookies.

How We Use Your Information

·        To respond to your inquiries and provide personalized estimates.

·        To schedule evaluations, inspections, or services at your property.

·        To improve your website experience and personalize the content you receive.

·        To send you promotional offers, if you have provided explicit consent.

·        To comply with legal obligations and ensure the security of our systems.

Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data only in the following cases:

·        With trusted service providers who help us operate our website, manage emails, or process payments (if applicable), always under strict confidentiality agreements.

·        When required by law, court order, or competent authority.

·        In the event of a merger, acquisition, or asset sale, where data is transferred under commitment to maintain this policy.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, alteration, or disclosure. While we cannot guarantee absolute security, we continuously work to keep our systems secure and up to date.

Your Rights

·        Access: You may request a copy of the personal data we hold about you.

·        Rectification: You may correct inaccurate or incomplete information.

·        Deletion: You may request that we delete your data, provided it is not subject to legal retention requirements.

·        Restriction of processing: You may ask us to suspend the use of your data under certain circumstances.

·        Objection: You may object to the use of your information for marketing purposes at any time.

·        Withdrawal of consent: If you have given consent to receive communications, you may withdraw it at any time.

To exercise any of these rights, you can contact us by email at tiviadmin@phoenixcoating.com or by phone at 865-335-1415

. We will respond to your request within 30 days, as permitted by law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the revision date. We encourage you to review it periodically.

At Phoenix Coating, your trust is our greatest value. We handle your data with the same respect we bring to every home we transform.

Last updated: August 31, 2025